What to Do When Your Website Goes Down - Lessons Learned


Hello Reader,

Have you ever experienced the frustration of visiting a website, only to find it inaccessible due to technical issues?

Today, we found ourselves in that exact situation as our own websites unexpectedly went down.

We have some news to share with you, but our plans were derailed by this unforeseen challenge.

You’ll have to wait until later this week to find out what it is.

Today, we want to share with you our learning experience:

What should you do when faced with a similar situation on your own website?

Here are some key steps to keep in mind:

  1. Stay Informed: Monitor your website’s performance using tools like Google Analytics or website monitoring services. Be alert to any unusual spikes in traffic or sudden drops in performance.
  2. Communicate Transparently: If your website does experience downtime, communicate with your audience promptly and transparently. Update them on the situation and provide realistic timelines for resolution.
  3. Backup and Security: Regularly backup your website data and ensure robust security measures are in place to prevent and mitigate potential issues.
  4. Have a Contingency Plan: Develop a contingency plan that outlines steps to take in the event of website downtime. This could include redirecting traffic to a temporary landing page, utilizing social media channels for updates, or activating a backup website.
  5. Seek Support: Don’t hesitate to reach out to your web hosting provider or technical support team for assistance in resolving any issues promptly.

Remember, technical glitches and website downtime will happen to everyone, including you.

The matter isn't “if it happens” but rather “when it happens.”

By being prepared and proactive, you can minimize the impact on your online presence and maintain a positive experience for your audience.

We appreciate your understanding and patience as we work diligently to resolve the issues with our website.

At the time of sending this, here are the current statuses:

  • AIBD.org: Functioning as expected.
  • NCBDC.com: Down; estimated to be back up this evening.
  • ResidentialDesignAwards.com: Down; estimated to be back up this evening.

Thank you for being a part of our community, and we look forward to sharing more exciting updates with you soon.

-The A-Team

P.S. keep an eye on your inbox this week for the news we are unable to share today.

American Institute of Building Design (AIBD)

The American Institute of Building Design (AIBD) is a professional association that promotes the highest standards of excellence in residential building design. AIBD offers a variety of resources to its members, including continuing education, networking opportunities, and marketing assistance. AIBD is a valuable resource for anyone interested in a career in residential building design. If you want to improve your skills, network with other professionals, and stay up-to-date on the latest trends, AIBD is the perfect organization for you.

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